Mali Sabatasso Design, each piece of jewelry is handcrafted to order with great care and attention to detail. Because of the custom nature of our work, we accept exchanges only under the following guidelines:

• Exchanges Only: We gladly offer exchanges for items of equal or greater value.
• 7-Day Exchange Window: Items must be returned within 7 days of delivery.
• Condition: Items must be unused and returned in their original packaging.
• Shipping Fees: Original shipping costs are non-refundable, and customers are responsible for return shipping.

Each piece is lovingly hand crafted and custom made to order. Orders can take anywhere from 5-8 weeks unless that particular style happens to be in stock. Customers can send email requests for a more specific timeline.

If your item arrives damaged, please contact us right away. We will promptly send a replacement at no additional cost. Your satisfaction and happiness are our top priority we’re here to make it right.

To initiate an exchange or report an issue, please email us at mali@malisabatasso.com with your order number and details. Please reference FAQ page for care instructions.

All of our vermeil jewelry is sealed with a custom chromate coating to protect it from tarnishing.
To maintain its integrity, we strongly recommend avoiding exposure to water, soaps, and chemicals, as these can gradually wear down the protective sealant. In other words, please don't shower, swim in the pool, or dive into the ocean while wearing your beautiful jewels.

The exception to this rule is our Waterproof Collection specially crafted for all you mermaids out there who never want to take your treasures off.

24k Gold Vermeil
Our 24k gold vermeil jewelry offers the luxurious look and feel of solid gold without the hefty price tag. Crafted from a base of high-quality sterling silver and coated with a thick layer of genuine 24k gold, vermeil (pronounced ver-may) is a premium material that combines beauty, durability, and elegance.

To qualify as vermeil, the gold layer must be at least 2.5 microns thick ours exceeds this standard to ensure lasting brilliance. We use rich 24k gold for its deep, warm hue and timeless appeal. Each piece is sealed with a custom protective coating to guard against tarnish and extend its glow, so your jewelry stays looking radiant for longer.

Perfect for those with sensitive skin, vermeil is hypoallergenic and nickel-free, making it a thoughtful choice for everyday luxury.9

925 Sterling Silver-925 Sterling Silver925 sterling silver is known for its bright luster, timeless elegance, and lasting quality. Each piece is stamped with “925,” indicating its premium silver content and authenticity. Naturally hypoallergenic and gentle on sensitive skin, it's a perfect choice for everyday wear. With a little care, sterling silver maintains its brilliance for years to come.Rose Gold-

Rose Gold Vermeil
Rose gold vermeil combines the elegance of rose gold with the quality of sterling silver. Each piece features a thick layer of 14k or 18k rose gold beautifully bonded over a solid 925 sterling silver base giving you the luxe look of solid gold at a more accessible price.

With its soft, romantic hue and premium materials, rose gold vermeil is both durable and hypoallergenic, making it perfect for everyday wear with a little extra glow.

Waterproof 3161L Stainless Steel-

316L Stainless Steel
Built to last and made to shine our 316L stainless steel jewelry is high-quality, waterproof, and completely non-tarnishing. This premium-grade metal is known for its exceptional durability, resistance to corrosion, and sleek, polished finish that won’t fade over time.

Perfect for everyday wear, you can swim, shower, and sweat in it without a second thought. Hypoallergenic and skin-friendly, it’s the ultimate low-maintenance option for effortless, long-lasting shine.